Reed & Mackay is committed to the development, configuration and deployment of a wide range of technology, in order to create a suite of online solutions available to our clients. We are amongst the top 3 UK authorized re-sellers of two Self Booking Tools (SBTs) for air, hotel and car - both systems being considered leaders in the field. We also offer self booking for UK rail with self book clients achieving 100% online adoption. We can of course work with any other tools. In fact, we continually monitor and review the market place maintaining relationships with all the major suppliers and have successfully implemented a tool for clients who have chosen to contract direct.
With a range of tools available, clients often ask us to make a recommendation but prior to doing so we carry out due diligence on your objectives and processes to ensure we implement the product that provides the best fit for your company. Consequently, we have a range of clients from a range of industries utilising SBTs and saving over 25% of operational resource. These equate to over 250 online bookings per month for each of the top online adopters.
We believe our success is due to our unique approach to Self Booking Tools. Where other companies may treat the implementation as an end-to-end process, Reed & Mackay regard it as an ongoing programme of change management. Implementation is important but it is by adopting a wider, consultative approach that we mutually succeed in delivering your critical success factors. These may include target adoption rates and cost savings to softer targets such as lower average ticket value, increased compliancy or hotel programme endorsement. As a result we can boast average adoption rates above 50%.
To find out more about our consultancy services, online solutions and to understand more about how they can be integrated into your corporate travel programme, please contact us on:
Tel: 0207 246 3116
Email: online.support@reedmac.co.uk
What Our Clients Say
“ We do appreciate how much effort you have put into rolling out the online booking systems, new travel procedures and most importantly raised confidence throughout Eversheds when booking travel. ”
Julie Kennedy, Customer Support Team Leader – National, Eversheds
